Vintage Wine & Spirits is not responsible for damaged wines or spirits due to ground services. Shipment of these items may be delayed at the Vintage Wine & Spirits team's discretion to prevent heat damage or freezing. Wine and other delicate products may be weather sensitive. Shipping charges are not refundable and returned orders incur a secondary shipping charge to cover the return shipping fee. Orders that are refused or returned after three (3) delivery attempts shall be refunded for the value of the product only. Ground shipping times are best estimates, but are not guaranteed by the shipping couriers. If an additional delivery attempt is need, an additional delivery fee will be required. The carrier will attempt delivery three times before it is returned to sender. We are unable to guarantee a specific delivery date. Once tracking is assigned, your order should be delivered within 5-7 business days. Orders shipping via the Saver rate (where available) take approximately 5-7 days to have local carrier tracking assigned. Please allow up to three (3) business days to process shipping orders. Orders are processed and shipped from the Vintage Wine & Spirits facility Monday through Friday. If an adult is unavailable to sign for the package, it may be returned. Couriers will require a proof of ID before delivery. All pickups must be done by someone 21 years old or older.Īll shipments require a signature from an adult twenty-one (21) years of age or older per federal law. Pickup orders can only be picked up by the person who placed the order and whose name is on the Credit Card. You will have to bring your valid ID for pickup. When you arrive at the store, let a staff member know you are picking up an order. Our team will contact you as soon as possible if there are any issues with the order. Our team works to pull orders as quickly as possible but it does take some time for fulfillment. Once the order has been placed, please wait an hour until coming to the store for pickup. Vintage Wine & Spirits offers one hour pickup for orders.
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